February 6, 2013 Leave a comment
There is an issue with displaying Metrics within IBM Connections 4.0 if your servers are in the GMT timezone, the effect of which is that Metrics are simply not displayed (as shown in the screen shot below).
There is a fix for this issue, ifix LO72778, but after installing CR2 I found the problem re-occurred. To resolve it I realised I would need to re-apply ifix LO72778 which meant I had to do the following:
1. Uninstall the Metrics component of CR2 (LO72170-IC4000-CR02-Metrics)
2. Uninstall ifix LO72778
3. Install the Metrics component of CR2 (LO72170-IC4000-CR02-Metrics)
4. Install ifix LO72778.
What I should have done (and have done subsequently) is uninstall ifix LO72778 before installing CR2 and then re-install it after CR2.