TDI fixpack installation error
January 4, 2011 Leave a comment
As part of Lotus Connections 3.0 install I got this error whilst installing Fix Pack 5 for TDI on 64-bit Linux:
CTGDKO010W While executing an operating system command, a non-zero return code was returned. Return code=13; Message
The installation seemed to complete successfully but I was concerned it case it hadn’t. I removed the Fix Pack, turned on debugging (edit /opt/IBM/TDI/V7.0/etc/updateinstaller-log4j.properties and change the log level from INFO to DEBUG), and then installed the fix pack again. The install still generated the same error but the additional information being written to /opt/IBM/TDI/V7.0/logs/updateInstaller.log showed the fix pack being installed correctly.
The next step was opening a PMR with IBM; they analysed the updateInstaller.log file and confirmed the error could be ignored and that the way to confirm that the installation was successful was by running the following command:
/opt/IBM/TDI/V7.0/bin/applyUpdates.sh -queryreg
The output from the command is below and shows Fix Pack 5 has been installed:
Information from .registry file in: /opt/IBM/TDI/V7.0
Edition: Identity
Level: 7.0.0.5
License: None
Fixes Applied
=-=-=-=-=-=-=
TDI-7.0-FP0005(7.0.0.0)
Components Installed
=-=-=-=-=-=-=-=-=-=
BASE
SERVER
-TDI-7.0-FP0005
CE
-TDI-7.0-FP0005
JAVADOCS
EXAMPLES
-TDI-7.0-FP0005
EMBEDDED WEB PLATFORM
AMC
Deferred: false