IBM Connections – Incorrect Global Moderation Alerts

I’ve been working with a customer recently on Moderation within IBM Connections 3.0.1 and we discovered an issue where alerts are being sent to Global Moderators when they shouldn’t.

In this scenario pre-moderation (content approval) is disabled but post-moderation (content flagging) is enabled and Blog owners (both Community and standalone) are allowed to moderate comments on their blogs.

If a Blog owner enables moderation on comments then they will receive a notification asking them to approve (or not) comments when they are submitted. The problem is that the Global Moderators also receive this notification which they shouldn’t (as pre-moderation is disabled).

There is now an iFix available to resolve this (LO64314) which is well worth applying to avoid your Global Moderators getting emails asking them to approve comments they can’t even access.